Introduction
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resolveOperationError
This permission allows administrators to manage operations encountering errors. Administrators can opt to retry collection for deposit operations, retry or reject withdrawal operations, and retry exchange operations to ensure smooth processing and resolve any arising issues. Upon the request to update an operation, a task is created where an employee with approval permissions can review the main details of the request, such as Type, Status, Amount, User, Date, Documents (transactions), Description, and the employee who made the request. Then approver can make an accept or reject decision for the request.
useWorkspace ?
cancelOrder
This permission allows administrators to cancel open orders placed by users within the system. It enables administrators to intervene in trading activities and manage order books effectively, ensuring the integrity and stability of the trading platform.
Upon the request to cancel an open order, a task is created where an employee with approval permissions can review the main details of the request, such as the user's email and the main details for the open order: Status, Market, Type, Side, Date, Amount, Executed Volume, Price, Average Executed Price, Trades and the employee who made the request. Then approver can make an accept or reject decision for the request.requestWithdrawal
This permission allows the admin to request the transfer of funds from the user's wallet balance to an internal account of the system. After the withdrawal request is made, a task is created where an employee with approval permissions can review the main details of the request, such as the user's status, balance, requested withdrawal amount, currency ID, currency payment interface ID, and the employee who made the request. Then approver can make an accept or reject decision for the request.requestDeposit
This permission enables the admin to request deposit operations, initiating the transfer of funds from an internal system account to the user's wallet balance.
Upon the deposit request, a task is created where an employee with approval permissions can review the main details of the request, such as the user's status, balance, requested deposit amount, currency ID, currency payment interface ID, and the employee who made the request. Then approver can make an accept or reject decision for the request.
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acceptRole
The permission grants administrators the authority to approve updates to existing Roles or create new ones. Other requester employees submit these requests through task creation. Approvers can review information in the task, including the current settings for the Role and its permissions, the requested configurations, and the employee who made the request.
acceptRateSource
The permission allows administrators to modify the status of existing Rate Sources for a market. Other employees submit requests for these changes through task creation. Approvers can review information in the task, including the current status of the Rate Source for the market, the requested status change, and the employee who initiated the request.acceptEmployee
The permission enables administrators to approve updates to existing Employees or create new ones. Other employees submit requests for these actions through task creation. Approvers can review information in the task, including the current settings for the Employee and their roles, the requested roles for the Employee, and the employee who initiated the request.acceptWithdrawalRestrictionLevel
The permission allows administrators to approve updates to existing Withdrawal Restriction Levels or create new ones. Other requester employees submit these requests through task creation. Approvers can review information in the task, including the current settings for the Withdrawal Restriction Levels, the requested configurations, and the employee who made the request.
acceptBlockchain
acceptOperation
Troubleshooting
Common Issues and Solutions
Error Messages and Their Meanings
Glossary
Definitions of Key Terms Used in the Documentation
Appendix
Additional Resources
Contact Information for Support