Introduction

Overview of the Admin Panel
The admin panel serves as a centralized platform for managing various aspects of the system. It provides administrators and authorized users with access to powerful tools and functionalities to oversee and control the system's operations. Through the admin panel, users can configure settings, manage user accounts, monitor performance, analyze data, and perform various administrative tasks crucial for the smooth operation of the system.

...

Additionally, administrators have the permission to change enabled toggle statuses in the Markets sub-menu on the Configurations page for On-Chain Swap status, Off-Chain Swap status, DisableTrading Bot, and Enabled status.

9. editCurrency
   This permission grants access to the Currencies sub-menu within the Configurations page, enabling administrators to update settings related to currencies or create a new currency. Key settings include:

• Name: The name or identifier of the currency, such as USD, BTC, ETH, etc.

• User Balance Enabled Status: Specifies whether the user balance feature is enabled for the currency. When enabled, users can hold balances in this currency within the system.

• Precision: The number of decimal places used to represent fractional amounts of the currency.

• Position: Determines the position of the currency symbol relative to the numerical value (e.g., before or after the number).

• Icon URL: The URL link to the icon or image representing the currency, often used for visual identification purposes.

• Timestamps (Created At/Updated): Indicates the timestamps for when the currency configuration was created and last updated.

• Light Theme Colors: The color scheme used for displaying the currency details in a light-themed interface.

• Dark Theme Colors: The color scheme used for displaying the currency details in a dark-themed interface.

• Enabled Status: Indicates whether the currency is currently enabled and available for use within the system.

• Hidden Status: Specifies whether the currency is hidden or not displayed to users within the system interface.

• Trading Commission Enabled Status: Indicates whether trading commissions are enabled for transactions involving this currency.

• Payout Platform Commission: Specifies the commission or fee charged by the platform for payouts or withdrawals made in this currency.

...

Additionally, administrators have the permission to change enabled toggle statuses in the Currencies sub-menu on the Configurations page for User balance enabled status, Enabled status, Hidden status, and Trading commission-enabled status for all existing currencies.

10. editRole
    This permission grants the ability to modify existing roles or create new ones within the system in the Roles sub-menu on the Security page. It includes defining role permissions, access levels, and privileges for different user groups, and ensuring appropriate access and security measures are in place.
    Administrators with this permission have the possibility to add or remove permissions for already existing roles. Additionally, they have the option to create a new role, where they can define the role name and add existing permissions to it. This flexibility allows administrators to tailor roles and permissions according to the specific needs and requirements of their organization, ensuring proper access control and security protocols are maintained across the system.

11. editWorkflow
    This permission grants the ability to modify existing workflows or create entirely new workflow configurations within the system in the Workflows sub-menu on the Configurations page. It encompasses defining workflow steps, approval processes, task assignments, and automation rules to streamline business operations and improve efficiency.

    Administrators with this permission can create a new workflow, specifying details such as the workflow name, initial component, parameters, and enabling its status.

    Additionally, administrators can add or update nodes within the workflow, configuring various conditions, parameters, and creating specific steps flow. This includes options such as:

• Flexible user decision

• Calling any action of any service

• Checking permissions

• Checking roles

• Copying data

• Deleting values

• Implementing conditions

• Setting values

• Starting nodes

• Ending nodes

This comprehensive set of capabilities empowers administrators to design and implement workflows tailored to their organization's needs, facilitating smoother operations and improved efficiency across the system.

...

12. editBlockchain
    This permission grants the ability to modify existing blockchain configurations within the system in the Blockchains sub-menu on the Configurations page. This includes adjusting parameters such as network settings, consensus mechanisms, or block validation rules to accommodate changes in blockchain technology or network requirements. Additionally, it allows the creation of a new system wallet if it has not been generated yet, connecting additional blockchain services, and resetting differences for block reading (height parameter)

13. editUserStatus
    Grants the ability to modify the status of a user account, either banning or unbanning the user in the User Directory sub-menu on the Users page. This action restricts or restores the user's ability to access the system and perform activities based on their account status.

14. editUserWithdrawalRestriction
    This permission grants the ability to adjust the withdrawal restriction level for a verified user in the User Directory sub-menu on the Users page, either increasing or decreasing it. This action modifies the withdrawal limits, eligibility criteria, or processing times for the user's withdrawal transactions based on their verified status. However, there is no option to decrease the restriction level to zero (unverified) if the user has at least level one. Additionally, there is no option to increase the level from zero if the user has an unverified profile. Once the user's profile is verified, the level automatically tops up from zero to level one.

15. editCurrencyPI
    This permission enables the update of settings and main information for connected currency payment interfaces, as well as the ability to connect new Currency Payment Interfaces or delete existing ones in the Currencies(details) sub-menu on the Configurations page. This encompasses options such as:

• Currency Type: Denotes the specific type of currency associated with the payment interface, whether it's a cryptocurrency or a fiat currency.

• Subunits: Indicates the smaller units or subdivisions of the currency, such as cents for dollars or satoshis for Bitcoin.

• Contract Address: Refers to the unique address on the blockchain associated with the currency, particularly relevant for cryptocurrencies like Ethereum.

• Minimum Collection Amount: Specifies the minimum amount required for collections or incoming payments to be processed through the payment interface.

• User Withdrawal Details: Includes information on user-initiated withdrawals, specifying both the minimum and maximum withdrawal amounts allowed.

• User Direct Deposit Details: Encompasses details related to direct deposits made by users, including the minimum direct deposit amount, direct deposit fee as a percentage, and the minimum and maximum direct deposit fees.

• Proxy Deposit Details: Refers to details concerning proxy deposits, which are temporary deposits created for specific purposes. This includes the minimum deposit amount, the deposit fee as a percentage, and the minimum and maximum deposit fees associated with proxy deposits.

...

Additionally, there is an additional permission that allows administrators to upload/update the logo for the Payment Interface in the Payment Interfaces subsection on the Configurations page.

Request Operation Permission

...

16. editWithdrawalRestrictionLogo
    This permission grants administrators the ability to

...

16. add or edit logos for withdrawal restriction levels in the "24h Withdrawal Limits" sub-menu on the Restrictions page.

17. editCurrencyPILogo
    This permission allows administrators to

...

16. add or edit logos for Payment Interfaces(details) in the "Payment Interfaces" submenu on the Configurations page.

17. editCurrencyLogo

    This permission allows administrators to add or edit currency logos in the “Currencies” sub-menu on the Configurations page.

18. generateBlockchainWallet
    This permission enables administrators to generate a new system wallet for connected blockchains in the "Blockchains" submenu on the Configurations page.

19. editSwapMarket

Request Operation Permission

These permissions grant administrators the ability to perform operational tasks within the system. This may include managing user balance through deposit and withdrawal operations, managing operations, and performing other administrative duties necessary for the smooth operation of the system.

1. resolveOperationError

   This permission allows administrators to manage operations encountering errors. Administrators can opt to retry collection for deposit operations, retry or reject withdrawal operations, and retry exchange operations to ensure smooth processing and resolve any arising issues. Upon the request to update an operation, a task is created where an employee with approval permissions can review the main details of the request, such as Type, Status, Amount, User, Date, Documents (transactions), Description, and the employee who made the request. Then approver can make an accept or reject decision for the request.

2. useWorkspace ?& manageTasks
   The "useWorkspace" and "manageTasks" permissions allow employees to access the Workspace page. This page is relevant for both Requester and Approver employees. Requesters can view the list of open tasks and their status, while Approvers can review the main task details and make an 'accept' or 'reject' decision.

3. cancelOrder
   This permission allows administrators to cancel open orders placed by users within the system. It enables administrators to intervene in trading activities and manage order books effectively, ensuring the integrity and stability of the trading platform.
   Upon the request to cancel an open order, a task is created where an employee with approval permissions can review the main details of the request, such as the user's email and the main details for the open order: Status, Market, Type, Side, Date, Amount, Executed Volume, Price, Average Executed Price, Trades and the employee who made the request. Then approver can make an accept or reject decision for the request.

4. requestWithdrawal
   This permission allows the admin to request the transfer of funds from the user's wallet balance to an internal account of the system. After the withdrawal request is made, a task is created where an employee with approval permissions can review the main details of the request, such as the user's status, balance, requested withdrawal amount, currency ID, currency payment interface ID, and the employee who made the request. Then approver can make an accept or reject decision for the request.

5. requestDeposit
   This permission enables the admin to request deposit operations, initiating the transfer of funds from an internal system account to the user's wallet balance.
   Upon the deposit request, a task is created where an employee with approval permissions can review the main details of the request, such as the user's status, balance, requested deposit amount, currency ID, currency payment interface ID, and the employee who made the request. Then approver can make an accept or reject decision for the request.

...

• Bot user email

• Bot user password

• Quantity of orders per side

• Create order timeout (in seconds)

• Minimum amount

• Maximum amount

• Spread (%)

• Bot enabled status

Furthermore, administrators can observe and decide on tasks related to updating the enabled status for existing rate sources for the market.

Additionally, administrators have permission to review tasks and either accept or reject requests based on enabled toggle statuses in the Markets sub-menu on the Configurations page for On-Chain Swap status, Off-Chain Swap status, Disable Trading Bot and Enabled status.

...

• status

Furthermore, administrators can observe and decide on tasks related to updating the enabled status for existing rate sources for the market.

Additionally, administrators have permission to review tasks and either accept or reject requests based on enabled toggle statuses in the Markets sub-menu on the Configurations page for On-Chain Swap status, Off-Chain Swap status, Disable Trading Bot and Enabled status.

5. acceptReset2FA
   The permission enables administrators to approve the disabling of 2FA verification for users. Other employee requesters submit these requests through task creation. Approvers can review information in the task, including the current status of the user's 2FA verification, the requested status changes, and the employee who made the request. This permission allows approvers to review and make decisions on requests to reset the two-factor authentication (2FA) verification for a user, ensuring that such requests are properly reviewed and authorized before the user's 2FA settings are reset.

6. acceptDeposit
   The permission enables administrators to approve deposit requests submitted by other employees through task creation. This initiates the deposit of funds to the user's account from an internal system account. Approvers can review information in the task about the user's status, balance, requested deposit amount, currency ID, currency payment interface ID, and the employee who made the request. It ensures that such requests are properly vetted and authorized before funds are transferred.

7. acceptReferralsGroup
   The permission enables administrators to approve updates to existing referral groups or create new ones. Other requester employees submit these requests through task creation. Approvers can review information in the task, including the current settings for the referral group, the requested configurations, and the employee who made the request.

8. acceptStaking
   The permission allows administrators to approve updates for staking configurations of existing currencies. Other requester employees submit these requests through task creation. Approvers can review information in the task, including the current settings for the staking currency, the requested configurations, and the employee who made the request.

9. acceptUserVerification
   The permission allows administrators to approve updates for user verification statuses, such as email verification, phone verification, and profile verification. Other requester employees submit these requests through task creation. Approvers can review information in the task, including the current status of the user's 2FA statuses for user verification, the requested status changesstatuses for verification, and the employee who made the request. This

10. acceptManualRate
    The permission allows approvers to review and make decisions on requests to reset the two-factor authentication (2FA) verification for a user, ensuring that such requests are properly reviewed and authorized before the user's 2FA settings are reset.acceptDepositadministrators to approve updates to existing rates for Manual Rate Source or create new ones. Other requester employees submit these requests through task creation. Approvers can review information in the task, including the current settings for the rate for the existing market, the requested market rate changes, and the employee who made the request.

11. acceptUserWithdrawalLevel
    The permission enables administrators to approve deposit requests submitted by other employees through task creation. This initiates the deposit of funds to the user's account from an internal system accountupdates for user withdrawal restriction levels. Changes can only be made for verified users, with options to increase or decrease the level. Other requester employees submit these requests through task creation. Approvers can review information in the task about the user's status, balance, requested deposit amount, currency ID, currency payment interface ID, including the current withdrawal restriction level, the requested withdrawal restriction level, and the employee who made the request. It ensures that such requests are properly vetted and authorized before funds are transferred.

12. acceptReferralsGroupacceptUserStatus
    The permission enables administrators to approve updates to existing referral groups or create new onesfor user statuses, such as banning or unbanning. Other requester employees submit these requests through task creation. Approvers can review information in the task, including the current settings for the referral groupstatuses of the user, the requested configurationsuser statuses, and the employee who made the request.

13. acceptStakingacceptCurrencyPI
    The permission allows enables administrators to approve updates for staking configurations of existing currenciesto existing Currency Payment Interfaces, delete existing ones, or create new ones. Other requester employees submit these requests through task creation. Approvers can review information in the task, including the current settings for the staking currencyCurrency Payment Interfaces, the requested configurations, and the employee who made the request.

14. acceptUserVerification
    The permission allows administrators to approve updates for user verification statuses, such as email verification, phone verification, and profile verification. Other requester employees submit these requests through task creation. Approvers can review information in the task, including the current statuses for user verification, the requested statuses for verification, and the employee who made the request.

15. acceptManualRate
    The permission allows administrators to approve updates to existing rates for Manual Rate Source

    The main details that can be updated for existing currency or for creating a new one include:

• Currency Type

• Subunits

• Contract Address

• Minimum Collection Amount

• User Withdrawal Details

• User Direct Deposit Details

• Proxy Deposit Details

Additionally, there is an additional permission that allows administrators to review tasks and make decisions related to uploading or updating the logo for the Payment Interface in the Payment Interfaces subsection on the Configurations page.

14. acceptRole

    The permission grants administrators the authority to approve updates to existing Roles or create new ones. Other requester employees submit these requests through task creation. Approvers can review information in the task, including the current settings for the

...

14. Role and its permissions, the requested

...

14. configurations, and the employee who made the request.

...

14. acceptRateSource
    The permission

...

14. allows administrators to

...

14. modify the status of existing Rate Sources for a market. Other employees submit requests for these changes through task creation. Approvers can review information in the task, including the current

...

14. status of the Rate Source for the market, the requested

...

14. status change, and the employee who

...

14. initiated the request.

...

14. acceptEmployee
    The permission enables administrators to approve updates

...

14. to existing Employees or create new ones. Other

...

14. employees submit requests for these

...

14. actions through task creation. Approvers can review information in the task, including the current

...

14. settings for the Employee and their roles, the requested

...

14. roles for the Employee, and the employee who

...

14. initiated the request.

...

14. acceptWithdrawalRestrictionLevel

    The permission

...

14. allows administrators to approve updates to existing

...

14. Withdrawal Restriction Levels or create new ones. Other requester employees submit these requests through task creation. Approvers can review information in the task, including the current settings for the

...

14. Withdrawal Restriction Levels, the requested configurations, and the employee who made the request.

...

The main details that can be updated for existing currency or for creating a new one include:

• Currency Type

• Subunits

• Contract Address

• Minimum Collection Amount

• User Withdrawal Details

• User Direct Deposit Details

• Proxy Deposit Details

Additionally, there is an additional permission that allows administrators to review tasks and make decisions related to uploading or updating the logo for the Payment Interface in the Payment Interfaces subsection on the Configurations page.

14. acceptRole

    The permission grants administrators the authority to approve updates to existing Roles or create new ones. Other requester employees submit these requests

15. acceptBlockchain
    The permission enables administrators to modify the status of existing Blockchains on the platform. Other employees submit requests for these changes through task creation. Approvers can review information in the task, including the current settings for the Role and its permissionsstatus of the Blockchain, the requested configurationschanges (such as enabling or disabling), resetting the 'height' parameter, and the employee who made initiated the request.acceptRateSource

16. acceptOperation
    The permission allows administrators to modify the status of existing Rate Sources for a marketfailed operations on the platform, such as failed collection for deposit operations, failed withdrawal operations, failed off-chain operations, failed on-chain swap operations. Other employees submit requests for these changes through task creation. Approvers can review information in the task, including the current status of the Rate Source for the marketoperation, the requested status changechanges (such as retrying or rejecting failed operations), and the employee who initiated the request.

17. acceptEmployeeacceptReferralsGroup
    The This permission enables empowers administrators to approve updates to existing Employees Referral groups or create new ones. Other employees submit requests for these actions through task creationby creating tasks. Approvers can review task information in the task, including the current settings for the Employee Referral groups and their roleslevels, the requested roles for the Employeeedits, and the employee who initiated the requestinitiating employee's details.

18. acceptWithdrawalRestrictionLevelacceptUserKYCStatus
    The This permission allows enables administrators to approve updates to existing Withdrawal Restriction Levels or create new ones. Other requester for user verification statuses, including profile verification. Requester employees submit these requests through task creation. Approvers can review task information in the task, including the current settings for the Withdrawal Restriction Levels, the requested configurations, and , such as current verification statuses, requested statuses (Accept, Reject, Ban), and details of the employee who made the request.

19. acceptBlockchain

20. acceptOperation
    
    

Troubleshooting

1. Common Issues and Solutions

2. Error Messages and Their Meanings

Glossary

1. Definitions of Key Terms Used in the Documentation

Appendix

1. Additional Resources

2. Contact Information for Support