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Email Summary: "Welcome to [Your Company Name]" - Account Creation: Introduces user to the platform and provides a warm welcome message.
Triggers: mutation signup
User`s steps to receive the email: User Sign up / create a new account
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Text (approved):
Welcome to [Exchange Platform Name]!
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Email Summary: "Email Verification" - Confirm your email address to activate your account and access all features.
Triggers: mutation resendEmailConfirm
User`s steps to receive the email: User clicks on the verification of his email on profile page verification section
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Text (approved):
Email Verification Required
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Thank you for choosing [Exchange Platform Name].
[TO QAFIX] Deposit incoming operation
Email Summary: "Deposit Incoming Operation" - Notification of funds successfully deposited into your account.
Triggers:
User`s steps to receive the email:
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Text (approved):
Incoming Deposit Notification
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Email Summary: "Identity Verification Required" - Action required to verify your identity for security purposes.
Triggers: mutation verifyEmail
User`s steps to receive the email: After successful verification of the email
Text (approved):
Identity Verification Required
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Email Summary: "Identity Verification Approved" - Your identity verification has been successfully approved. You can now access all features.
Triggers: mutation kycUpdate
User`s steps to receive the email: After successful completion of KYC
Text (approved):
Identity Verification Approved
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Email Summary: "Withdrawal Limit Level Updated" - Notification that your withdrawal limit level has been updated.
Triggers: mutation saveUserWithdrawRestriction
User`s steps to receive the email: After changing the user level either through the admin panel or after verification
Text (approved):
Withdrawal Limit Level Updated
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Email Summary: "Withdrawal Outgoing Operation" - Notification that a withdrawal request has been successfully processed and funds have been sent from your account.
Triggers:
User`s steps to receive the email:
Text (approved):
USDT Withdrawal Successful
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Email Summary: "Login from New Device" - Alerting that your account has been accessed from a new device.
Triggers: mutation login
User`s steps to receive the email: After logging in from a new device
Text (approved):
New Device Login Alert
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Email Summary: "Password Reset Request" - Confirmation of your request to reset your password and link to the 'Create new password" page.
Triggers: mutation askChangePassword
User`s steps to receive the email: If a user clicks "forgot password" on the login page
Text (approved):
Password Reset Request
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[TO CODE] Password Reset [not logged-in User]
Email Summary: "Password Reset Successful" - Notification that your password has been successfully reset.
Triggers: mutation recoveryPassword
User`s steps to receive the email: After successfully entering a new password, on the page to which the user is redirected from the link in the email to change the password
Text (approved):
Successful Password Reset
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[TO CODE] 2FA verification disabled
Email Summary: "2FA Verification Disabled" - Notification that two-factor authentication verification has been disabled for your account.
Triggers: mutation turnOn2FA
User`s steps to receive the email: When a user clicks on the 2FA Status toggle in their profile and turns it off
Text (approved):
Two-Factor Authentication Disabled
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Email Summary: "Changed Password" - Notification that your password has been successfully changed for account security.
Triggers: mutation changePassword
User`s steps to receive the email: When the user clicks on "Change Password" in their profile and enters the old and new password
Text (approved):
Password Changed Successfully
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